FAQ | Max Brown Hotel in Amsterdam

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

Max Brown Midtown Düsseldorf

Bikes
Grab a bike by the horns and discover Dusseldorf, the city is all yours. Go on, get local and rent a bike at the bar downstairs. It’s just an urban tip...

Breakfast
To whoever invented fantasy, bikes and breakfast; well done! The breakfast is on us my friend. Mon-Fri from 7.00 am to 10 am. Sat-Sun from 7.30 am till 10.30 am.

Cancellation policy
If you are not able to make it to Max Brown Hotel please let us know at least 24 hrs in advance. If you cancel your booking on shorter notice than 24 hours we shall be constrained to charge you 1 night stay. In case you forget to cancel your booking and your room will turn up as a no show 1 night. Some rates may have other cancellation conditions. These are shown in the policy of the rate that is booked and can be found in the first part of this confirmation.  

Car parking
Need to rest your wheels some¬where? You can find parking in one of the two public parking structures located on Kreuzstraße, just a few meters from us.

Check-in time
15 pm, but first... let's have a drink.

Check-out time
Everybody knows Hotel California, right? The Eagles? “You can check out any time you like, but you can never leave”. Same here at Max Brown, only you have to change the “any time you like” into 11 am. Sorry…

Credit cards accepted
We accept everything, Visa, Mastercard, American Express, Diner, JCB.

Max Brown Hotels is allowed to authorize your credit card within the 24 hours of cancellation time. If your credit card is not authorized we will cancel your reservation and resell the room.

Deposit
Please note that the security deposit is €25,- per night. This amount will be refunded upon check-out provided that no damages are made. Payment of the deposit needs to be done upon check-in. 

Electricity
220v. Just ask the guy or gall behind the bar if you need an adapter.

Elevator
You can climb up and down the stairs all the way to the 4th floor just to keep in shape, but you can always use the use the elevator.

Hairdryer
You need to tame your tresses so every room has got a hair dryer.

Internet
Food, water and internet. Let’s get back to the essentials. We live in the 21st century so of course we offer Wi-Fi for free through the whole hotel. And don’t forget to use #maxbrowndusseldorf if you have the desire to post something nice about your urban residence in our city.

Luggage storage
If you want to spend another day sightseeing and you need to store your luggage. Just hand it over to one of the staff and enjoy the rest of your day.

Maps
If you like the idea of discovering the city, and we know you do, we have a city map for you to help you a bit. But keep in mind, not all those who wander are lost.

Minibar
A minibar is a machine that makes everything expensive, we don’t like that. We have a genuine bar, see you there.

Nearest Uban station
Oststrasse (U70, U74, U75, U76, U77, U78, U 79).

Pets
We do love pets but unfortunately we have to announce that your furry friend is not allowed.

Phone
We know you automatically turn into a ninja when someone touches your cell phone. But we just want you to be relaxed in here. That’s why you can use the phone in your room if you wish to be connected with the outside world or one of our staff members. Just dial 9. (you can’t take selfies with this one)

Safe
Each room has a private safe. So don’t store your precious stuff under your pillow, use your safe.

Smoking
Light up your fire, but please note that Max Brown is 100% smoke free for your breathing pleasure. Illuminating a cigarette, cigar or a j***t is prohibited. A deep cleaning fee will apply with respect to our next Max Brown guest.

Wake up calls
“Good morning, this is your wake up call. Go out, live and be awesome!” Just let us know what time you would like us to give you an alarm call. (dial 200 or ask at the reception).

Toggle menu

Stay with us

book