FAQ | Max Brown Hotel in Amsterdam

Frequently Asked Questions

We love those days when our only problem is... wine or a beer? (or a gin tonic, coffee, tea...). The bar is opened daily from 11.00 am till midnight. Also for some nibbles, bites and midnight snacks, you can come down to the bar, why else is there a light in the fridge?

Grab a bike by the horns and discover Amsterdam, the city is all yours. Go on, get local and hire a bike at the bar downstairs. It’s just an urban tip...

To whoever invented fantasy, bikes and breakfast; well done! The breakfast is on us my friend. Mon-Fri from 7.00 am to 10 am. Sat-Sun from 7.30 am till 10.30 am.

Cancellation policy
If you are not able to make it to Max Brown Hotel please let us know at least 72 hrs in advance. If you cancel your booking on shorter notice than 72 hours we shall be constrained to charge you 1 night stay. In case you forget to cancel your booking and your room will turn up as a no show 1 night stay will be charged. Some rates may have other cancellation conditions. These are shown in the policy of the rate that is booked and can be found in the first part of this confirmation.  

Car parking
Arrving by car and need to rest your wheels somewhere? Hotelparking is your best and cheapest option. You can ask Hotel Parking to park the car for you to save yourself some hassle. You can find the tarrifs on www.hotelparking.nl 

Check-in time
15 pm, but first... let's have a drink.

Check-out time
Everybody knows Hotel California, right? The Eagles? “You can check out any time you like, but you can never leave”. Same here at Max Brown, only you have to change the “any time you like” into 11 am. Sorry…

Credit cards accepted
At Max Brown we are sooo flexible. We accept everything, Visa, Mastercard, American Express, Diner, JCB.

220v. Just ask the guy or gall behind the bar if you need an adapter.

We know everybody loves to make weird pictures in the elevator mirror. Unfortunately we don’t have an elevator at Max Brown because it are three monumental buildings. So work that ass. Of course our staff is more than willing to help you with your suitcases and other stuff.   

Fire safety instruction
Please take a minute of your precious time to look carefully at the fire safety instruction plan at the door of your room . And ehm, in case of fire, please leave the building before posting it on social media.

You need to tame your tresses so every room has got a hair dryer.

Food, water and internet. Let’s get back to the essentials. We live in the 21st century so of course we offer WiFi for free through the whole hotel.

Luggage storage
If you want to spend another day sightseeing and you need to store your luggage. Just hand it over to one of the staff and enjoy the rest of your day care free.

If you like the idea of discovering the city, and we know you do, we have a city map for you to help you a bit. But keep in mind, not all those who wander are lost.

A minibar is a machine that makes everything expensive, we don’t like that. We have a genuine bar, see you there.

Nearest tram station
Amsterdam Central Station.

Nearest railway station
Amsterdam Central Station.

We do love pets but unfortunately we have to announce that your furry friend is not allowed.

We know you automatically turn into a ninja when someone touches your cell phone. But we just want you to be relaxed in here. That’s why you can use the phone in your room if you wish to be connected with the outside world or one of our staff members. Just dial 9. (you can’t take selfies with this one)

Each room has a private safe. So don’t store your precious stuff under your pillow, use your safe.

Social Media
You know what they say, sharing is caring. So follow, hashtag, and share my fellow friend!



Smoke alarm
Don’t get caught by one of our smoke alarms…

Wake up calls
“Good morning, this is your wake up call. Go out, live and be awesome!” Just let us know what time you would like us to give you an alarm call. (dial 9 or ask at the reception).

Toggle menu

Stay with us